Technology and the Chicago Vending Machine Experience

Vending Machine Technology in Chicago

Get ready to meet the new vending machine. In the not so distant future, vending machines will communicate with consumers through an application (app) on their smartphone that includes artificial intelligence (AI) technology. The app will learn the Chicago customer’s preferences in order to improve and personalize the experience. Customers will also be notified via the app about future promotions and new ways to use the app such as placing a single order for multiple beverages.

Wireless Technology

While this technology is not available everywhere, most vending machines use other recently developed technology to improve the Chicago customer experience. Gone are the days when coins were needed to purchase a snack or beverage from a vending machine. Today, credit cards and debit cards can be used on almost all machines to make cashless payments over wireless technology. Many locations also offer the option of making mobile payments on a smartphone via Apple Pay and Android Pay.

Wireless technology also offers additional benefits for both the consumer and the vending provider. Because of the constant wireless connection, real-time sales data moves between the vending machine and the vendor helping control inventory, track products, and forecast product demand.

Vending Machine Technology in Chicago

Environmentally-Friendly Technology

New technology has also positively impacted the environment. Vending machines that meet Energy Star ratings cost less to operate and use less overall energy. Installing light-emitting diode (LED) light bulbs further decreases energy consumption and energy costs. Unlike most lighting that turns off when not in use, lighting in vending equipment remains on. Compared to other types of light bulbs in vending machines, LED light bulbs emit light in a specific direction without substantial loss of light, and emit less overall heat. The U.S. Department of Energy states that “today’s LED bulbs can be six-seven times more energy efficient than conventional incandescent lights and cut energy use by more than 80 percent.”

Delivering vending machine snacks and beverages to office break rooms in Chicago has also been positively impacted by environmentally-friendly technology. There are fewer and lighter trucks on the road because real-time sales data and inventory tracking provide more accurate information about the products that need to be delivered. When combined with changes in vehicle emissions’ requirements, the trucks that are on the road use fewer natural resources and produce fewer vehicle emissions.

Overall, new technologies have had a positive impact. How have new technologies improved your Chicago employees’ experiences in the office break room? Whether you want to install vending machines that have up-to-date technologies for the first time, or if you need to upgrade your current machines, we can help. Call Mark Vend at (847) 291-9216 for more information.

Posted in Vending Machine Technology | Comments Off on Technology and the Chicago Vending Machine Experience

Chicago Employees Enjoy Caffeine’s Benefits

Caffeine Snacks and Beverages in Chicago

Maintaining recommended fitness levels is a challenge for many individuals, but there is new research about caffeine that might make it just a bit easier to accomplish. Recent research from the University of São Paulo in Brazil found a link between caffeine consumption and more effective workouts. In the study, the participants’ cycling speed was recorded after the cyclist burned 450 calories. The first time after taking a caffeine pill, the second time after taking a placebo, and the third time after taking nothing. The average cycling speed after consuming the caffeine pill was 3.3 percent faster than when compared to taking nothing. That is a substantial boost.   

Benefits

But caffeine offers more benefits to Chicago individuals who consume it than just improving one’s workout performance. If you ask, most individuals know that it decreases fatigue first thing in the morning as well as during the mid-afternoon slump. Less familiar may be the idea that caffeine has been found to provide a mental boost for 45 minutes after consuming it and improved memory over the next 24 hours. Chicago employee’s reaction time, and concentration also increases. Each of these benefits on their own are good for employee productivity, but when combined, they could be great.  

Caffeine has also been found to play a role in preventing a number of health conditions including type 2 diabetes, Parkinson’s disease, liver disease, as well as reduce the risk of liver cancer and mouth and throat cancers.

Caffeine Snacks and Beverages in ChicagoSources

To get the most benefit, it is best to consume snacks and beverages with naturally occurring caffeine. “Added” caffeine does not contain the powerful antioxidants and vitamins that are found in the naturally occurring form causing its boost to be a sudden jolt up and a fast crash down. Some of the 60 plant species that contain naturally occurring caffeine include cocoa beans, kola nuts, tea leaves, coffee beans, yerba maté, guarana berries, guayusa, and the yaupon holly. Chocolate, tea, and coffee are three of the more popular forms of naturally occurring caffeine in Chicago, and each one contains different beneficial antioxidants.

  • Chocolate: flavonoids, procyanidins, epicatechin, cocoa phenols
  • Tea: epigallocatechin, epicatechin gallate, and epicatechin
  • Coffee: chlorogenic acid, caffeic acid, and melanoidins

Which one is your favorite type—chocolate, tea or coffee? Offering all three of them in your Chicago office break room is a cost-effective way to help your employees relax and  at the same time, boost their productivity. For more information about different vending machine or Food Room options, call Mark Vend at (847) 291-9216. We can help you determine the best caffeinated options for your employees.

Posted in Office Coffee Service | Comments Off on Chicago Employees Enjoy Caffeine’s Benefits

The New Meal in Chicago

Healthy Snacks in Chicago

By previous standards, it wouldn’t be considered a meal. It isn’t always consumed at traditional meal times or eaten at a table. But according to those between the ages of 18 and 35 (Millennials), it contributes to their daily nutritional needs and functions as a meal.

What is it?

It is a healthy snack. Millennials are eating a lot of snacks. 92 percent of individuals recently surveyed by Surveygoo said they replace a meal with a snack at least once a week. 50 percent do it four times a week and 26 percent, do it seven times per week. That is a lot of snacking.

Since Millennials are now the largest segment of the population in the U.S. workforce, Chicago employers need to reexamine their break room snack, beverage, and food options. At the top of the list of preferred ingredients for healthy snacks are whole grains, real fruit pieces, and nuts. These healthy ingredients are not just beneficial for Millennials. They are better for everyone. When researching different healthy snack options for your employees, here are three things to consider:

Nutritional Needs

  • Will it stop hunger between meals?
  • Will it help me to stay hydrated?
  • Will it help me to manage my health and diet?

Refuel or Energy Pick-Me-Up

  • Will it give me an energy boost?
  • Will it increase my mental focus?
  • Will it help decrease stress?

Ingredients

  • Whole Grains (oats, brown rice, millet, and quinoa)
  • Plant-Based Proteins (legumes, nuts, and seeds)
  • Fruits and Vegetables (berries, apple, and sweet potato)
  • Low in Sugar

Healthy Snacks in Chicago

Each of these areas can offer benefits when considered on their own. However, when they are considered as a group, the benefits can reach even further. A snack with healthy ingredients that fulfills nutritional needs, keeps an employee hydrated, and improves mental focus positively impacts that individual’s health as well as increases creativity and productivity. It’s a win-win for everyone.

Have you considered including healthy snacks in your Chicago office break room? Whether you are just beginning your office break room journey or would like to update your vending machine or Food Room selections, we can help you with that. Contact Mark Vend at (847) 291-9216 for more information.

Posted in Healthy Break Room Snacks | Comments Off on The New Meal in Chicago

Chicago, How Do You Drink Your Coffee?

Office Coffee Service in Chicago

Did you know that the majority of U.S. coffee drinkers do not drink their coffee black? According to the most recent National Coffee Association’s National Coffee Drinking Trends (NCDT) report, 68 percent of coffee drinkers add some type of non-dairy or dairy product to their coffee, and about 50 percent add a sweetener.

Cream & Sugar Trends

  • Dairy and Non-Dairy Additives
    • 35% add a non-dairy creamer (or coffee whitener, as it is known in some regions)
    • 14% use half and half
    • 13% prefer whole milk
    • 5% enjoy a non-dairy milk alternative
  • Coffee Flavoring Preferences
    • 21% prefer the flavor to be in a powder or liquid creamer
    • 5% would rather add the flavoring by itself
  • Demand for “clean label” creamers or creamers made from natural ingredients including plant-based creamers has surpassed demand for “traditional” flavored creamers
  • Increased Demand for Sweeteners
    • 38% use sugar
    • 12% prefer artificial sweeteners

With an increase in the type and number of potential options that can be used to change the flavor or sweetness of a cup of black coffee, it is important to take the time to understand your employees’ preferences. If their preferences aren’t available, they are likely to go offsite to find that “perfect” beverage.  

Cafe-Style Coffee Service

Offering cafe-style office coffee service in the office break room is a cost-effective way to help encourage Chicago employees to stay onsite when they want a cup of coffee. To make sure everyone is able to customize their coffee, consider offering a mixture of the following products in the office break room:

  • Office Coffee Service in Chicagonon-dairy creamer (or coffee whitener): a plain or flavored liquid or granular substance added to coffee, tea or hot chocolate
  • half-and-half: contains equal parts of whole milk and light cream, and has 10 to 12 percent fat content (more fat than milk, but less fat than cream)
  • milk: cow’s milk that has been fortified with vitamins A and D, and is available as whole milk (~3.5% fat), 2% reduced-fat milk, 1% low-fat milk, and fat-free or skim milk
  • non-dairy “milk” options: almond milk, rice milk, soy milk, etc.
  • sugar: granulated or “regular” sugar, cane sugar, organic sugar, etc.
  • artificial sweeteners: aspartame, saccharin, sucralose, etc.

Which items do your Chicago employees request the most? Are they available? Whether your current coffee service needs a tune-up or you want to create the ultimate break room by adding cafe-style coffee service, Mark Vend can help. For more information, contact us at (847) 291-9216.

Posted in Office Coffee Service | Comments Off on Chicago, How Do You Drink Your Coffee?

When Is a Chicago Vending Machine not a Vending Machine?

Micro-Markets in Chicago

When it’s a micro-market!

At first glance, a Chicago consumer might see a micro-market and think it is just a decorated space with vending machines, but that is not the case. A micro-market is a cafe-style break room that offers a wide variety of healthy fresh foods as well as snacks and beverages. Not only is it a place to grab a bite to eat, but it is also a relaxing environment to catch up with colleagues during the workday. The micro-market experience is not the only thing that separates a micro-market from a vending machine. How the micro-market is run behind the scenes is a key differentiator.

Since the vending industry’s inception, vending operators have developed multiple best practices that are used to help drive success including inventory placement, tracking, and analysis. Successful micro-markets have caused operators to realize that what it takes to create a successful micro-market is quite different from a successful vending situation. Two important areas to consider are product placement and the size of the SKU (Stock Keeping Unit) count.

Product Placement

Location, location, location isn’t only a phrase used in real estate. It also influences how a Chicago consumer sees products in a vending machine and how that same consumer makes a decision about which product to purchase. To cause an individual to look at all of the products in the vending machine, snacks are placed in strategic spots by color. Items in micro-markets, on the other hand, should be placed in a way that is similar to a convenience store—top sellers placed high and low, and promotional products placed at eye level. Grouping like items, such as healthy snacks, together is also recommended so consumers know where to find them.

Micro-Markets in Chicago

SKU Counts

Generically, a SKU is a unique number assigned to a product that identifies the price, product options, and manufacturer. SKUs help a retailer track inventory, perform stock-takes, identify shrinkage, replenish inventory, and identify profits. Vending operators traditionally kept small SKU counts and worked toward eliminating unnecessary SKUs. Micro-markets, on the other hand, require larger SKU counts to be able to offer Chicago consumers different choices in flavor, size, texture, type, etc. Micro-market operators, for example, have been able to determine that fresh food is in demand by tracking SKU counts. Results from a recent survey support those observations as more than 25% of micro-market sales are from fresh food.

Both the behind the scenes’ activities and the consumer’s’ experience with a micro-market are very different when compared to the same activities and experiences with a vending machine. The micro-market experience is about more than what is placed where; it’s the ultimate employee perk. The micro-market is a unique break room created for your employees to enjoy a healthy snack or freshly prepared meal any time of day. Addressing food preferences, diet restrictions, and requested food selections are just a few of the ways that Mark Vend tailors the micro-market to your organization’s needs.

For more information about the benefits of a micro-market or how to transform your Chicago office break room into the ultimate break room, call us at (847) 291-9216.

Posted in Office Break Room | Comments Off on When Is a Chicago Vending Machine not a Vending Machine?

Chicago, Meet the Gluten-Free Snack

Healthy Snacks in Chicago

With the number of Chicago individuals who have to navigate life without gluten because of an illness like Celiac Disease, it is helpful to know that gluten-free foods are now more readily available. A recent report from Research and Markets, Gluten-Free Foods in the U.S. 6th Edition, projected that sales of gluten-free foods in the following categories—Salty Snacks, Crackers, Fresh Bread, Pasta, Cold (ready-to-eat) Cereal, Baking Mixes, Cookies, Flour, and Frozen Bread/Dough—are expected to grow to more than $2 billion by 2020. That is a lot of gluten-free food and snacks.

So, what exactly is gluten? The Celiac Disease Foundation defines gluten as “a general name for the proteins found in wheat (wheatberries, durum, emmer, semolina, spelt, farina, farro, graham, KAMUT® khorasan wheat and einkorn), rye, barley, and triticale – a cross between wheat and rye.” Gluten behaves as the glue that holds food together. Several different categories of ingredients such as fruit, vegetables, and protein do not naturally have gluten. Creating snacks and other grain-based products requires additional knowledge about how each gluten-free ingredient works as the many of the frequently used grains contain gluten.

There are, however, many plant-based gluten-free ingredient options that are now being used to create healthy, tasty, and filling snacks. The following are a few that Chicago employees might be familiar with:

Whole Grain, Gluten-Free Ingredients

  • Amaranth
  • Buckwheat groats (or kasha)
  • Corn (maize)
  • Gluten-free oats
  • Millet
  • Quinoa
  • Sorghum
  • Teff
  • Wild Rice/Brown Rice

Plant-Based, Gluten-Free Ingredients

  • Arrowroot
  • Pulses (beans, lentils & chickpeas)
  • Cassava
  • Chia
  • Flax
  • Nut flours
  • Soy
  • Tapioca
  • White Rice

Healthy Snacks in Chicago

Researchers from Gluten-Free Foods in the U.S., 6th Edition found that “pulse-based [ingredients] are particularly valuable in improving the nutrient quality of gluten-free products, as they are richer in fiber, protein, and micro nutrients than GF [gluten-free] staples rice and tapioca flour. The appeal of ancient and sprouted grains is much like that of pulses. For food processors [or manufacturers], these ingredients provide whole food, plant-based protein sources that enhance appearance, deliver unique tastes and textures, pack a nutritional wallop, and invite variety and innovation.”

With such a wide variety of ingredients and the different ways that they can be used, the availability of tasty gluten-free snacks in Chicago has grown to include many different salty and sweet snack choices. Gluten-free salty snacks often include rice and corn puffs flavored with aged cheddar or popped potato chips with barbecue flavoring. Sweet treats vary from cookies made with rice or oat flour to gluten-free Greek yogurt with a wide variety of fruit choices.

Have you considered offering both gluten-free and traditional snacks and beverages in your office break room? Mark Vend offers both traditional options as well as products that are gluten-free for those who need gluten-free choices. We can also help you determine the best mix of choices to offer in your office break room. For more information, contact Mark Vend at (847) 291-9216.

Posted in Healthy Break Room Snacks | Comments Off on Chicago, Meet the Gluten-Free Snack

Mobile Payments and Growth Spurts in Chicago

Mobile Payment Technology in Chicago

“There will be exponential growth in mobile payments in the U.S. over the next five years.” – “The Mobile World of Retail,” a BRP Special Report

In the almost three years since Apple Pay was launched, the ability to make a mobile payment with a smartphone has become just one of several ways that a mobile device can impact the shopping experience for today’s consumers. BRP Consulting recently determined five key ways that mobile devices are impacting the retail experience: customer identification, customer engagement, associate training and task management, mobile POS, and mobile payment. For Chicago vending and micro-market providers, the ability to make a mobile payment is something that cannot be ignored.

According to The Pew Charitable Trusts’ May 2016 report, 55% of the United States’ population was mobile payment users. 72% of those users fell into the Millennial or Gen X generations. While Millennials and Gen Xers enjoy the rewards, discounts, alerts, and electronic receipts that mobile payment solutions offer, they, 74% of Millennials and 70% of Gen Xers, are also very concerned about the risk of identity theft and loss of funds that might come with using mobile payment options. This block to using mobile payments results from a lack of understanding if mobile payments are faster, safer, or easier to use than traditional payment methods.

For mobile payments to be successful in the long run, there must be additional Chicago consumer education about:

  • the length and ease of a transaction using a mobile device as compared to a traditional transaction
  • how loyalty rewards programs can be tied to a mobile wallet, and how that can improve the overall shopping experience   
  • the enhanced security features and faster checkout that mobile wallets offer

Mobile Payment Technology in Chicago

Consumer education about using mobile payment systems does not need to be long and drawn out. A recent USA Technologies study found “that call-to-action messages [on vending machines] underscoring speed, convenience and security of Apple Pay can act as an electronic gateway for consumers to learn about and use the mobile wallets already installed on their phones.” Not only did this information educate consumers, but it also increased mobile payment usage by 135.2% and increased overall sales by 36.5%.  Knowledge really does make a difference.

Offering Chicago employees the option of using mobile payments to purchase a healthy snack or beverage in the office break room not only educates them about mobile payments, but it also gives them an alternative way to purchase a much-needed meal, snack, or beverage. Taking a break to stay hydrated or eat something supports their physical and mental health, and in the long run, helps your bottom line. To learn more about mobile payments, and how our vending and micro-market services can benefit your organization, call Mark Vend at (847) 291-9216.  

Posted in Vending Machine Technology | Comments Off on Mobile Payments and Growth Spurts in Chicago

Chicago, Is Your Coffee Service Up-to-Date?

Office Coffee Service in Chicago

Have you noticed that coffee has had a makeover? Kyra Auffermann, National Coffee Association communications and content manager, described it best when she wrote,

“Coffee” used to be associated with a traditional percolated brew, consumed at home at the breakfast table. Now the perception of coffee has expanded to include an afternoon nitro cold brew while working at a café, or a bottle from a vending machine in the train station after work.

And the makeover has definitely had a positive impact. 62 percent of Americans now drink coffee on a daily basis—up from 57 percent in 2016. How that coffee is prepared at home, and the types of coffee consumers drink have also changed.   

Single-Cup Brewing

The introduction of single-cup brewing systems has impacted how consumers prepare their coffee at home and in the office break room. Not only have single-cup brewing systems had a 500 percent growth rate since 2012 but 33 percent of U.S. households now own one. The flexibility of the single-cup brewing system takes into account individual preferences when compared to traditional drip brewers and allows users to enjoy all types of coffee as well as tea and hot cocoa; a bonus at any Chicago workplace.

Gourmet Coffee

The classification, gourmet coffee, covers many different types of coffee beverages and represents 59 percent of coffee consumed daily; a 13 percent increase since 2012. Gourmet coffee offers consumers a way to experience new flavors and preparation methods. While there isn’t a specific definition for gourmet coffee, for a beverage to be called gourmet coffee, it must meet several criteria. Gourmet coffee…

  • is “specialty coffee” consumed any time of the day
  • is often not made at home
  • must meet a higher level of quality
  • is more expensive than traditional coffee as consumers are willing to pay more for better drinks
  • includes non-espresso based beverages such as cold brew, nitro coffee, and frozen blended coffee

Office Coffee Service in ChicagoAnd it’s not just one segment of the population that is requesting gourmet coffee beverages. In fact, individuals between 40 and 59 years of age had a 16 percent increase in daily consumption followed by 10 percent for those 60+ and 9 percent for 25 to 39-year-olds. With the increase in coffee consumption at all times of the day, it isn’t surprising that research has found that coffee service at work is a benefit that Chicago employees value.

Does your coffee service match what your employees are looking for—individual gourmet choices? We can help you meet those needs by developing a plan for new coffee service or upgrading your current break room. Contact Mark Vend at (847) 291-9216 to make the next step.

Posted in Office Coffee Service | Comments Off on Chicago, Is Your Coffee Service Up-to-Date?

Healthy Snacks in Chicago Break Rooms

Healthy Snacks in Chicago

Choices. Whether it’s a conscious decision or not, everyone is faced with multiple choices every day. A University of Nebraska at Kearney (UNK) graduate student helped her fellow classmates and professors by making the choice to snack healthy easier. As part of her thesis, she set out to learn if students and faculty would purchase healthy vending machine options. After taste testing one of the three snacks—licorice, chocolate chip cookies, or chili cheese flavored pop chips—each tester was asked if they would buy the item if it were available in one of the university’s vending machines. The positive outcome led UNK to replace some of the previous vending choices with healthier options.

Regardless of an individual’s age, eating healthy is important. Not only does a healthy diet impact physical health, but it also affects a Chicago individual’s ability to be productive and produce quality work. Easy access to healthy snacks at work makes choosing healthy snacks easier. Unfortunately, access to healthy snacks at work isn’t always simple. To change that, it is important to involve everyone in the process including coworkers and bosses when deciding how to increase the amount and types of nutritious snacks and beverages available.

For example, break room decision makers should understand that Chicago consumers consider the following when choosing a snack:  

  • quality and type of ingredients
  • origin of ingredients
  • how a brand contributes to society
  • types of flavors and experiences

Healthy Snacks in ChicagoPopular snacks that fall into at least one of the above categories include beef jerky, popcorn, greek yogurt, roasted seaweed, string cheese, bean chips, vegetable chips, fruit or vegetable crisps, and nuts. And don’t forget to offer individually packaged snacks. It helps snackers with portion control.   

But will offering more healthy choices really have a positive impact? According to recent research in the British Journal of Health Psychology, the answer is yes. As part of the study, participants recorded their food consumption, mood, and behaviors during a 13-day period. Researchers examined how food choices impacted daily experiences and found that the more fruits and vegetables participants consumed, the happier, more engaged, and more creative the participants tended to be. Additionally, a separate review of 30 publications in Perspectives in Public Health found that when there were well thought out and efficiently implemented diet-related interventions in the workplace, productivity increased by 1%-2%.

If your Chicago organization doesn’t offer snacks or beverages in the office break room or is looking to switch from traditional vending snacks and beverages to healthy ones, we can help. By switching to healthy options, the dilemma of making a healthy choice is removed. For more information about how to make the switch, contact Mark Vend at (847) 291-9216.

Posted in Healthy Break Room Snacks | Comments Off on Healthy Snacks in Chicago Break Rooms

Benefits for Chicago Coffee Drinkers

Office Coffee Service in Chicago

Coffee seems to be transforming its reputation. It’s no longer seen as the harmful beverage it once was. Just this year, the International Journal of Cancer published the results of a study examining “the effect of Italian-style coffee consumption on prostate cancer risk” in almost 7,000 men in the Molise region of Italy (Pounis, et al., 2017, p. 72). The researchers determined that the men who consumed more than three cups of Italian-style coffee per day had a 53 percent lower risk of developing prostate cancer than those who drank zero to two cups per day. That is great news!

But, wait a minute—what is Italian-style coffee? Is it the same as American coffee? Turns out, it isn’t. Italian-style coffee is prepared in high-pressure hot water (over 1600 degrees Fahrenheit) without using filters. Most Chicago employees know it as espresso, not coffee.

This isn’t to say that coffee doesn’t have any health benefits. In fact, the results of two studies that were published in 2016 show that coffee does more than offer an energy boost and decrease the likelihood of developing type 2 diabetes, Parkinson’s disease, and dementia. The International Agency for Research on Cancer determined, after reviewing 1000 previously completed studies, that coffee cannot be classified as a cause of cancer anymore. At the same time, a different group of researchers was performing a comprehensive analysis of the relationship between coffee and different cancer types. They found that coffee intake was associated with reduced risk of oral, pharynx, liver, colon, prostate, endometrial cancer, and melanoma. More good news.

Office Coffee Service in Chicago

There is one concern, however, that researchers discovered while studying coffee. Drinking hot or very hot beverages, whether coffee, tea, or something else, can contribute to an increased risk of esophageal cancer or cancer of the esophagus when compared to lower temperature beverages. To help avoid that, remember to give your coffee a few minutes to cool before drinking it. Chicago consumers also have a variety of cold beverages such as cold brew coffee, iced tea, or filtered water to choose from if they are looking for something at a lower temperature.

With such a variety of benefits and coffee’s improved reputation, it’s time to consider either updating your current Chicago office coffee service or offering a new benefit to your employees—the gourmet coffeehouse experience in your break room. Uniquely sourced and locally roasted beans are the foundation for a great cup of coffee and a relaxing mid-afternoon break. To learn more, contact Mark Vend at (847) 291-9216 for more information.

Reference:

Pounis, G., Tabolacci, C., Costanzo, S., Cordella, M., Bonaccio, M., Rago, L., D’Arcangelo, D., Castelnuovo, A. F., Gaetano, G., Donati, M. B., Iacoviello, L., & Facchiano, F. (2017). Reduction by coffee consumption of prostate cancer risk: Evidence from the Moli-sani cohort and cellular models. International Journal of Cancer, 141(1), 72–82.    DOI: 10.1002/ijc.30720

Posted in Office Coffee Service | Comments Off on Benefits for Chicago Coffee Drinkers